Contact and Status Info

For assistance regarding GAF Roofs for Troops, please contact and a member of our team will reply to your inquiry as soon as possible.

Please note: due to current circumstances regarding the COVID-19 outbreak and a potentially higher-than-normal email volume, responses may be delayed. We apologize for any inconvenience.

Email Us.

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Check the Status of your rebate.

Find the status of your rebate 24 hours a day, 7 days a week. Visit

Call Toll Free at (855) 433-8959.

Our customer service hours run from 8am to 5pm ET, Monday through Friday. If you call after these hours or on a weekend, please leave a message and a representative will get in touch with you on the next business day.

Questions about non rebate related products?

Please call the GAF Technical Support at 1-800-ROOF-411